knowledge base

Registration forms

How can I customize my registration form?

Promoting classes on your website

Organization settings

Jumbula for Business App Overview

Attendance and dismissal with the Mobile App (old app)

Email communication options for the Mobile App

Enhanced eCommerce Google Analytics integration

Enabling the Waitlist

Managing the Waitlist

Lottery system

Season overview

Text campaigns for class dates

Adding classes and camps to your website

Discounts overview

Zapier integration overview

Program overview

Jumbula product roadmap and upvote

Jumbula Meet for virtual classes

Coupons overview

Invoicing overview

How can I add a follow-up form or waiver to multiple orders?

Autocharge system

Reporting overview

Custom reports

Adding a new class

Convenience fee overview

Refunds overview

Registration forms report

Removing program session dates

Payment methods

How can I enable/disable autocharge payments and email reminders?

Surcharge overview

The difference between the convenience fee and the surcharge

How to enable the waitlist notification email and customize its template?

Viewing and testing your class

Viewing your registrations

Adding a note to a program

How can I send a reminder for pending follow-ups and waivers?

Adding images to the class description page

Two-factor authentication

Live activity reminders overview

Customizing the registration confirmation email

Program calendar

Waivers report

Holiday calendar

Meta (Facebook) Pixel integration

How can users complete the registration form and waivers after offline registration?

Enabling drop-ins for camps and classes

Family credit overview

Transferring a participant to another program

Take-a-payment overview

Donation report

Payment method settings

Email campaign templates

Dependent care receipt

Cart options

How can I review draft (abandoned) enrollments?

Merge tags

Staff management

How can I stop automatic installment payments?

How can I edit a completed registration form?

How can I use the family credit donation feature?

Adding online location for virtual classes

Offline registration

Duplicate enrollments

Tuition proration

Adding application fee to a season

How can I apply a coupon to multiple orders?

Donation overview

What are the Organization and User options under discount setup?

Email campaigns overview

How can I unsubscribe a user from my email campaigns?

Preregistration and early registration

Volunteers

Managing a season

Adding hybrid locations to your programs

How can I specify the Reply to, Cc and Bcc email addresses in the email campaigns?

Managing participants by date in the Mobile App (old app)

Google Analytics integration

Jumbula homesite overview

Promoting classes on your Jumbula homesite

How can I grant Jumbula access to my PayPal account for refunding purposes?

How can I revert a family credit so it can be refunded?

Participant groups

Gift certificate overview

How can I manually adjust family credit?

Payment plan overview

How can I change an installment date?

How can I instruct families to upload a document during the registration?

How can families use their account credit at checkout?

How can I issue a refund for a paid installment?

How can I split payments between two families?

How can I apply a payment plan to my season?

How can I disable the payment confirmation email for “Take a payment” functionality?

Single versus multiple registrations

How can I edit a program or class?

Google language translator

Jumbula homesite season grid widget

What are the dimensions for the homesite banner image?

Viewing and making payments

Families and participants

Delinquent families

How can I create free programs?

Check-in and check-out

How can I copy a program to another season?

Bulk cancelation

Security events and devices

How can I reset my password?

How can I customize the registration page?

How can I remove class dates from my registration page?

How can I sell extra services or merchandise to users?

How can I remove the phone number from my contact box?

Payment methods & checkout settings

eChecks

How can I activate my Jumbula account?

Navigate the admin dashboard

How can I change a payment plan?

How can I create a note on a user’s profile or upload an image?

How can I connect to the PayPal platform?

Promotional campaigns

How can families edit their saved credit cards or add a new one?

How can I collect multiple installments with one transaction?

Email campaign suppression lists

How can I change the currency from US dollars (USD) to Canadian dollars (CAD)?

How can I generate a Signature Key and configure Authorize.net webhook?

How can I edit a registration?

How can I send reminders for manual payments for each family?

How can I cancel a registration?

Copying a season